Shipping conditions

**Delivery Conditions for Pre-Sale**
1. ** Delivery Areas :** We deliver our products to the following regions
  1. South Africa
  2. Albania
  3. Germany
  4. Algeria
  5. Saudi Arabia
  6. Armenia
  7. Australia
  8. Austria
  9. Belgium
  10. Belarus
  11. Brazil
  12. Bulgaria
  13. Cameroon
  14. Canada
  15. South Korea
  16. Croatia
  17. Ivory Coast
  18. Denmark
  19. Egypt
  20. United Arab Emirates
  21. UNITED STATES
  22. Spain
  23. Estonia
  24. Finland
  25. France
  26. Greece
  27. Hungary
  28. Ireland
  29. Iceland
  30. Israel
  31. Italy
  32. Jordan
  33. Kuwait
  34. The meeting
  35. Latvia
  36. Lebanon
  37. Lithuania
  38. Luxembourg
  39. Maldives
  40. Morocco
  41. Mauritius
  42. Mexico
  43. Monaco
  44. Nigeria
  45. New Zealand
  46. Oman
  47. Paraguay
  48. The Netherlands
  49. Poland
  50. Portugal
  51. Qatar
  52. Romania
  53. United Kingdom
  54. Singapore
  55. Slovakia
  56. Slovenia
  57. Swiss
  58. Sweden
  59. Tunisia
  60. Türkiye
. Please check delivery availability for your area before ordering.
If your country is not listed, please email us at info@ebenbee.com with the name of the desired country and the products you are interested in.
2. ** Delivery Times :** For pre-sales, delivery times are estimated at the end of March for the first 250 copies . Then, delivery will resume from July, taking into account the date of the order. . These deadlines are indicative and may be subject to adjustments depending on production and logistics.
3. ** Delivery Costs :** Delivery costs are calculated based on the destination and standard delivery method. The associated costs are clearly indicated during the ordering process.
4. ** Customs Fees :** For some countries, customs fees may apply when importing products. These costs are not included in the delivery costs and will be the responsibility of the customer.

Please check your country's customs regulations before ordering, especially if the products come from Belgium.

5. ** Delivery Methods :** We currently offer a delivery method, including standard options.
6. ** Parcel Tracking :** A parcel tracking service will be available as soon as the order is shipped. Tracking information will be provided in accordance with estimated delivery times.
7. ** Special Conditions :** Pre-sales may be subject to special conditions. Please see specific information when ordering.
8. ** Possible Delays :** Due to the nature of pre-sales, unforeseen delays may occur. We undertake to inform you as soon as possible of any changes in delivery times.
9. ** Terms of Receipt :** When receiving your package, please follow the procedures indicated to ensure safe receipt.
These delivery conditions are subject to change. Please check this page regularly for updates.
10. ** You can cancel the order and get a refund within 15 days from the payment date. Otherwise, the order will remain valid until the day of shipment.